Contact the Department
General enquiries
The below contact details are for general enquiries only.
Telephone: 13 12 17
Within Australia / Interstate: 08 9264 1711
Outside Australia / International: +61 8 9264 1711
Street address:
Department of Corrective Services
Level 9
141 St Georges Terrace
PERTH WA 6000
Postal address:
Locked Bag 22
CLOISTERS SQUARE WA 6850
Specific enquiries
Select a business area to send an online enquiry.
- Adult Custodial
All prison-related enquiries including visiting times and locations, prison contract details, release dates. All tender enquiries or concerns regarding facilities should also be directed here. - Community and Youth Justice
Information on young people in detention including bail, parole, remand details, community work, court appearances for children, centre locations and contact details and services available to young people in detention. - Freedom of Information
Contact to assist you with requests to obtain access to documents and records under the Freedom of Information Act 1992. - General enquiries
All general enquiries including media and events. - Human Resources (HR)
Employees with enquiry relating to pay, entitlements or service history, contact the Shared HR Services Directorate on 1300 248 477. - Judicial Liaison Officer
Judicial stakeholders should direct enquiries about corrective services matters to the Department's Judicial Liaison Officers who will then refer questions and feedback to the appropriate area. - Victim Notification Registry
Victims seeking information about the perpetrator of the crime against them. This includes details about the offender's sentence, any escapes from custody and recapture, impending release dates and the results of any appeals against the sentence. - Webmaster
Website enquiries, its content, technical issues or finding information on the website.
For a complete list of the Department's business areas and contact details, refer to the business contacts page.
Complaints, compliments or suggestions
The Department welcomes all comments about its services. If you wish to compliment us on our service, suggest how we might improve our service, or if not satisfied with our service or a decision made by the Department, we encourage you to let us know by:
| Telephone: | 1300 306 922 (toll free) |
|---|---|
| Facsimile: | +61 8 9264 1748 |
| Post: (not for general enquiries) |
Private and Confidential - ACCESS Manager, Complaints Administration Department of Corrective Services PO Box Z5124 St Georges Terrace PERTH WA 6831 |
| Online form: | Please use our online form. |
Taking the complaints further
The public can also make complaints about the Department of Corrective Services to other government agencies:
- Ombudsman of Western Australia
For reviews of our administrative actions.- Telephone: 9220 7555
- Web: www.ombudsman.wa.gov.au
- Corruption and Crime Commission of Western Australia
To report unethical or improper conduct by Department staff.- Telephone: 1800 809 000
- Web: www.ccc.wa.gov.au
- The Office of the Inspector of Custodial Services
An independent statutory body that examines standards and operational practices of custodial services in Western Australia.- Telephone: 9212 6200
- Web: www.custodialinspector.wa.gov.au
Last updated: 23-May-2013