Contact us
Department of Corrective Services
Level 8, 141 St Georges Terrace
PERTH WA 6000
Telephone: (08) 9264 1711
For questions and requests for information, go to the Department's business area telephone and email contacts list.
Complaints, Compliments and Suggestions
The Department welcomes all comments and feedback about its services. The area of the Department that deals with these is called ACCESS which stands for Administration of Complaints Compliments and Suggestions. It is the area of the Department that deals with feedback made by offenders, staff and members of the public.
Complaints, compliments and suggestions can be lodged by:
Your feedback will help us to see where we are doing well and where we can improve.
External agencies
The public can also make complaints about the Department of Corrective Services to other agencies:
- Ombudsman of Western Australia - for reviews of our administrative actions. Telephone 9220 7555 or go to www.ombudsman.wa.gov.au.
- Corruption and Crime Commission of Western Australia - to report unethical or improper conduct by Department staff. Telephone 1800 809 000 or via www.ccc.wa.gov.au.
- The Office of the Inspector of Custodial Services - an independent statutory body that examines standards and operational practices of custodial services in Western Australia. Telephone on 9212 6200 or via www.custodialinspector.wa.gov.au.
Downloads
ACCESS - Do you have something to say about our services
ACCESS - Policy Statement
